Privacy Policy
At DirectPointe, your privacy is our most vital concern;
it's a huge part of what our business is all about.
To protect your privacy on this site, DirectPointe Inc. ("DirectPointe") has created this Privacy
Statement. This Privacy Statement is hereby incorporated in our Site Use Agreement
and by registering for our service, you accept the terms herein.
Collecting Your Information on DirectPointe
When you browse DirectPointe's website you do so anonymously. If you decide to purchase
a product from our online store, we will collect only the information necessary
for authentication and billing purposes. When you place an order, we need to know
your name, e-mail address, street address, city, state, zip/postal code, and country.
For credit card transactions, we will need the applicable credit card number and
expiration date, and the name as it appears on the card. For payment by e-checking,
the online check payment option, we need to know your checking account number and
financial institution information, including the routing number. This information
allows us to process and fulfill your orders, and to notify you of your order status.
If you decide to participate in an online survey or use one of our promotional features,
such as a free trial for a particular product, if applicable, we may ask for your
name, address, e-mail address and other pertinent information to administer the
survey or promotion and tabulate survey results items.
Preventing Unauthorized Access To Your Information
We use Secure Sockets Layer (SSL) server software to prevent unauthorized access
to the information you submit online. When you place orders or access your account
information, SSL encrypts all information you input before it is sent to us. You
can identify the secure connection by looking at the URL, which will begin with
"https:" (instead of "http:"). Please note that with current technology, we cannot
guarantee the security of your data as it travels over the Internet.
We use the information you provide about yourself when placing an order only to
complete that order. We do not sell, trade or rent your personal information to
others. We may provide summary statistics about our customers' interests and preferences,
products sold, traffic patterns and related site information to a reputable third
party. These statistics do not include personally identifiable information; they
are used only to enhance the design of our Web site and customize new products offerings
to our customers. We do not use or share personally identifiable information provided
to us online in ways unrelated to the ones described in this Privacy Statement.
Changes To Our Privacy Policy
By using our Web site, you consent to the collection and use of the above information
by us. If we decide to change our privacy policy, we will post those changes on
this page so that you are always aware of what information we collect, how we use
it and under what circumstances we disclose this information. Unless otherwise provided
below, the revised terms will take effect when they are posted. Once any changes
that we make to this Privacy Statement become effective, your continued use of the
site after such time will signify your acceptance of the new terms.
Submitting Your Comments to DirectPointe
DirectPointe constantly seeks to improve the quality of the services we provide and the
user experience on the site. We value your input and encourage you to help us expand
and make improvements to the site by providing us with any thoughts or comments
you might have regarding our services or the operation of the site. You can submit
any comments you have to us by clicking on the comment link. When sending us comments
we may receive your email address or User Id and the country in which you are located.
This information is optional. If you provide this information, we will only use
it to acknowledge or respond to your comments. Submitting comments via an email
will not cause you to receive any secondary or promotional material, unless specifically
requested by you. In certain circumstances, we may ask for your permission to post
your comments in marketing or promotional materials.
If you register with us, we collect and store information that specifically identifies
you or your account ("personally identifiable information"). At this time, the most
information you would be required to submit is your name, password, street address,
city, state, zip/postal code, country, email address, and billing information as
described above. Other information requested on our registration page, including
the ability to receive promotional offers from DirectPointe, is optional. We may, in the
future, include other optional requests for information from you, to help us to
tailor the site for you and deliver personalized information to you. We may supplement
our information with additional information purchased from third parties for marketing
purposes. Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief that
such action is necessary to comply with a current judicial proceeding, a court order
or legal process.
Collection of Technical Information About Your System
DirectPointe automatically collects your browser type and browser software version to tailor
the presentation of the services to your platform and to maintain a record of your
activity on the site. To improve our site and make it more useful and interesting
to you, we use "cookies" for navigation of our online store and for customization
of information that we may present to you. Cookies are small pieces of information
that are stored by your browser on your computer's hard drive and enable users to
specify unique preferences and to track user trends and patterns. Most Web browsers
automatically accept cookies, but you can disable this feature in your browser.
If you choose to disable cookies, please note that some parts of our site may not
function as effectively or may be considerably slower. As an automatic process,
our web server software records a log file of IP addresses that access the site.
We also collect IP address information but do not ordinarily link IP addresses to
users' personally identifiable information. However, we can and will use IP addresses
to identify a user when we, in our sole discretion, determine that it is necessary
to enforce compliance with our various policies or to protect our service, site,
customers or others.
Sharing Information With Our Partners
If you are a registered user, we may use personally identifiable information about
you for our own internal purposes, such as contacting you via email to inform you
about updates to our services, providing you with information relating to your purchases
from our online store, and providing you with other information that we think may
be of interest to you. We do not send any of your personally identifiable information
to our advertisers. You may see a cookie from a third-party banner server, but this
cookie comes from the third-party banner server, not DirectPointe. DirectPointe enters into co-branding
relationships with third-party web sites and companies to provide products and services
to our users. If you are a registered user, DirectPointe may share your personally identifiable
information with certain co-branded thirdparty
service or product providers as required to provide a specific product or service
that you request from a co-branded page or cobranded site. However, these third-party
partners may not use this personally identifiable information for any reason other
than to provide the service or product that you have explicitly signed up for. If
you join DirectPointe through a co-branded site (e.g., on a co-branded registration page),
it is DirectPointe's general policy not to share anything other than summarized or aggregated
data with the partner; however, any personally identifiable information you provide
may also be received by the co-branded site and could be stored and used by the
co-branded service or product provider according to their privacy policy. We strongly
encourage you to take the time to review these third-party privacy policies.
Terminating Your Membership
After you register with us, we save your personally identifiable information until
your membership with us is terminated or the service package(s) you purchase has
expired, whichever is later. To terminate membership, contact DirectPointe Customer Service
as indicated on our contact page. To cancel your service package(s), refer to the
steps outlined in your Client Contract. If you terminate your membership, your personally
identifiable information cannot be recovered; however, you may continue to receive
email communications for a short period of time until we have updated all of our
databases. After termination of your membership, your personally identifiable information
may remain on our archived database and records for a reasonable time as residual
information. We will not use this residual information. Notwithstanding the above,
we will maintain information on users who have been removed for violating any of
our agreements. If you have any questions about this Privacy Statement or the practices
of this site, you may contact us by using the Contact Us section of this site.