Backup Support Center

Support Topics

• General Support
• Backup Support
  • Backing up your files
  • Installing and Upgrading
  • Privacy, Security and Performance
  • Restoring your files
  • Troubleshooting

Search Support

I want to...

• Restore my files
• Add another computer to my account
• Transfer my subscription to another PC
• Reinstall DirectPointe Backup

Top Customer Questions

1. How secure is my backed up data?
2. How do I know if DirectPointe Backup is working properly?
3. How can I tell what's backed up?
4. How do I add files and folder to my backup
5. How do I restore all my files

Tutorials

How to see or change what is backed up

How to change DirectPointe Backup's settings?

How to restore your files

Still have questions?

We're here to help. Just click here to contact Customer Support.